Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

Check if you have correctly entered the credit or debit card number, expiration date, CVV code, and billing address. Make sure you have enough credit or account balance and check whether your card is authorized to do online transactions. If you are pay by upi, make sure you have correctly entered the VPA address. Check your internet connection.
Once the amont will be paid by a customer, there is no chance available to get refund.
If you have a eligible coupon, you should get discount on a paticular amount for selected video courses.

Making Courses

Name you are seeing in your profile is none other than your gmail name. If you want to change your name, first you need to change your gmail name. Then your account name get automatically change.
If you want to change your tickastock account password, first you need to change your gmail account paassword. Your gmail account password is same as the tickastock password.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to [email protected]
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

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